Snoozle — Subscription Policy
Last updated: October 15, 2026
This Subscription Policy explains how paid subscriptions to Snoozle work. It is part of our Terms of Service and should be read together with our Privacy Policy. Snoozle is operated by Solid Grove Pte. Ltd. (“Snoozle,” “we,” “our,” or “us”). Questions? Email hello.snoozle@solidgrove.ai.
1. What You Get
A Snoozle subscription unlocks the full app: next-sleep-window predictions with countdown, two-tap sleep logging, your age-based daily schedule, reminders, and sleep insights. A subscription pays for access to these tools, not for any specific sleep or wellbeing outcome.
2. Where You Buy
You subscribe on our website, at checkout. After you subscribe, you unlock the iPhone app by signing in with the same email you used at checkout — a one-time code is sent to that email, no password. Using Apple Pay or another method on our website does not make the purchase an App Store subscription.
3. Plans and Pricing
The price, currency, billing period, and any introductory offer are shown at checkout before you pay. Our current plans are:
| Plan | Price (USD) | Billing period |
|---|---|---|
| 1-Week Plan | $7.99 | every week |
| 1-Month Plan | $23.99 | every month |
| 1-Year Plan | $89.99 | every year |
Prices are in U.S. dollars and may exclude taxes, which are shown at checkout where applicable. We may run introductory offers (for example, a discounted first term); when we do, the intro price, what you pay now, and the renewal price are all shown at checkout. A monthly-equivalent figure shown to compare plans is not an installment price: the 1-Year Plan is charged once for the full annual period. The terms shown at checkout govern your purchase.
4. Automatic Renewal
Unless stated otherwise at checkout, your subscription renews automatically at the end of each billing period (weekly, monthly, or yearly for the plan you chose). If you bought an introductory offer, it applies to the first term only, and the plan then renews at its full price ($7.99 / week · $23.99 / month · $89.99 / year, or the price shown at purchase) until you cancel. We show the renewal terms at checkout and, where required by law, email you before a renewal.
5. How to Cancel
You can cancel at any time, and cancelling is as easy as subscribing:
- From your account on the web (Manage Subscription), or
- By emailing hello.snoozle@solidgrove.ai.
Cancellation stops future renewals and takes effect at the end of your current billing period; you keep access until then. Deleting the app alone does not cancel your subscription, because billing is handled on the web. Please cancel before deleting your account, or ask support to help with both.
6. Refunds
Refunds are handled in accordance with the refund terms presented at purchase and applicable law. The offer at checkout currently includes a 7-day money-back guarantee; the exact conditions shown there apply. Nothing in this Policy removes a refund, withdrawal, or other remedy required by the law of your place of residence (for example, statutory withdrawal rights for digital services where they apply).
To request a refund, email hello.snoozle@solidgrove.ai with your account or purchase email and the date of payment or a copy of your receipt. Do not send your full card number, card security code, or password. If approved, refunds are returned to the original payment method within a reasonable time.
7. Price Changes
We may change subscription prices. If a change affects your renewal, we will give you advance notice and, where required, ask for your consent before the new price applies. Price changes do not retroactively alter periods you have already paid for. You can cancel before the change takes effect if you do not agree.
8. Payments and Security
Payments are processed by our third-party payment provider. The provider collects your card details through its own secure forms; Snoozle does not store your full card number or card security code. Your use of the payment provider is also subject to its own terms and privacy policy.
9. Failed Payments
If a renewal payment fails, the charge may be retried, and we may pause your access until payment succeeds. We will try to notify you so you can update your payment method.
10. Changes to This Policy
We may update this Subscription Policy from time to time and will revise the date above. Changes will not reduce refund rights already earned under prior terms.
11. Contact
Solid Grove Pte. Ltd.
68 Circular Road #02-01
049422 Singapore
Email: hello.snoozle@solidgrove.ai